Best-in-Class Warranty. Guaranteed.

freedom9 provides world-class warranties — the longest in the industry — backed by customer support rated among the best, with a 93 percent satisfaction rating in our last survey! We are committed to best-in-class support. Please give us your comments and feedback.


Renewable f9 Gold Concierge Warranty

Never worry about equipment, repairs, support or service with our f9 Conceierge Warranty. If you are renting our equipment through our Conceierge program — ensuring you always have working equipment for a low monthly, quarterly or annual rental — you are always covered. You automatically enjoy the coverage of our f9 Gold Concierge Warranty:

• Warranty renews forever as long as you remain in good standing on your account

• Concierge "white glove" treatment (everyone else just get's great service!)

• "Front-of-the-line" que for call-in or live chat support

• Product replacement where needed.

• Annual fee, keeps your warranty renewed forever, as long as you are in good standing.

If you buy or lease your equipment to own, you have the option to subscribe to our Renewable f9 Gold Concierge Warranty for an annual fee with the same blanket coverage.  Read More>>

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Renewable Platinum f9 Concierge Warranty

Taking "no worries" to the ultimate level. With our Platinum f9 Concierge Warranty, not only do you get the the f9 Gold Concierge Warranty, we add something very unique:

• SWAP your f9 product once every two years for the latest technology.

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Warranties

Our standard warranties are included with all our products. Click below for information, or to download a PDF of our standard warranties:

• Standard 1 year warranty. Read More>>

• Standard 2 year warranty. Read More>>

• Standard 3 year warranty. Read More>>

• Standard 5 year warranty. Read More>>


Other Support Policies

Merchandise Return Policy. Read More>>

End User License. Read More>>